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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mahmoud Badi

September 4, 2026

5  out of  5
rating by Mahmoud Badi
"Aileen helped me today over the phone and she was amazing and got everything I need done in a timely manner."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Sugar Land to know you had such a great experience with us. "
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Cory Williams

September 3, 2026

5  out of  5
rating by Cory Williams
"Mike was the absolute best!"
We responded:
"Thank you so much for the 5 stars, Cory! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Angie Garrett

September 1, 2026

5  out of  5
rating by Angie Garrett
"Jasmine Mata was very helpful and was very patient with me. Love her excellent service. Especially was able to give me my quote for the next month and what was going to be my bill. Thank her so much!!!!"
We responded:
"Angie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Antoine Richard

August 26, 2026

5  out of  5
rating by Antoine Richard
"Aileen was very helpful. She took the time to answer my million and 1 questions, and was pleasant the entire time. She also gave me several quotes that helped me make my final decision. Overall it was a great experience."
We responded:
"Antoine, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Sugar Land insurance team is always here and happy to help. "
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Xavier Glessner

August 26, 2026

5  out of  5
rating by Xavier Glessner
"Aileen Tran was fantastic to work with. She was patient with all my questions , which made the whole process easier. Highly recommend her if you're looking for someone reliable and easy to work with!"
We responded:
"Xavier, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Trang Nguyen

August 11, 2026

5  out of  5
rating by Trang Nguyen
"My experience with getting insurance for my car was easier than my previous other experience I had with insurance. In particular, I would like to thank Aileen whose service made the process very smooth for me."
We responded:
"Trang, thank you for the fantastic review! We’re always here to support you with your insurance needs in Sugar Land. "
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Ankur Chandra

July 21, 2026

5  out of  5
rating by Ankur Chandra
"I've known Jasmine for almost two years now. Always a pleasant experience and interaction with her. Highly recommend if you want a personal and outstanding customer experience!"
We responded:
"Thanks so much for the fantastic rating, Ankur! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Maria Eugenia Prada

July 13, 2026

5  out of  5
rating by Maria Eugenia Prada
"Excellent customer services, very clear and paciente.
The agent Aileen Tran was so helpful"
We responded:
"Wow, thank you for the 5-star review, Maria! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Rahim Ali

June 25, 2026

5  out of  5
rating by Rahim Ali
"I cannot say enough great things about Jasmine! From our very first conversation, she made the entire insurance process feel effortless. She took the time to truly understand my needs, explained every option in plain language, and found me coverage that was both comprehensive and affordable. Jasmine is incredibly responsive — I always felt like a priority, never just another client. If you’re looking for an insurance agent who genuinely cares about your well-being, look no further. Jasmine is the best in the business!"
We responded:
"Thanks so much for the fantastic rating, Rahim! We are so glad you had a positive experience with us here on State Farm Agent Ken Quach’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Nikkie Keeya

June 17, 2026

5  out of  5
rating by Nikkie Keeya
"Always a wonderful experience with this team! Everyone is polite, efficient, and willing to take the extra step. Justin did a fantastic job helping us out today. Thanks for taking care of our family!"
We responded:
"Thank you so much for the 5-stars, Nikkie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ken Quach’s Team anytime."
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Merlin Mejia

June 16, 2026

5  out of  5
rating by Merlin Mejia
"Thank you jasmine for all your help."
We responded:
"Merlin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ken Quach’s Team—we are always here to help!"
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Christopher Thomas

June 12, 2026

5  out of  5
rating by Christopher Thomas
"Very professional, polite and thorough with their explanations. I can't thank Jasmine enough helping out."
We responded:
"Christopher, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mike Williamson

June 9, 2026

5  out of  5
rating by Mike Williamson
"I called Ken Quach's office to pay my automobile insurance over the phone. I spoke with his office representative, Jasmine, who was very friendly and helpful and assisted me in paying my invoice."
We responded:
"Mike, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ken Quach’s Team—we are always here to help!"
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Pushpa Kathora

June 4, 2026

5  out of  5
rating by Pushpa Kathora
"Wow! I love Ken Quach Agency! Aileen provided excellent customer service. She was friendly, professional, and truly attentive to my needs. She listened carefully, explained everything clearly, and made sure my issue was handled quickly and accurately. Her positive attitude and responsiveness made the entire experience smooth and stress-free. Highly recommend Ken Quach Agency!"
We responded:
"Pushpa, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Quach’s Team!"
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Hung Phan

June 3, 2026

5  out of  5
rating by Hung Phan
"I recently worked with Justin Nguyen to make some changes to my life insurance policy and I couldn’t be happier with the experience. Justin was extremely helpful, efficient, and got everything taken care of quickly. He made the whole process smooth and stress-free. Highly recommend asking for Justin if you need anything handled!"
We responded:
"Hung, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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James Tran

May 19, 2026

5  out of  5
rating by James Tran
"I've been a State Farm Client for 21 years.. Never have I encountered a SF Customer Rep like Jasmine!!! I called into enquire about my bill and why it went up.
She thoroughly explained to me the reason. Her voice is so soothing that I really wanted to vent my frustrations on someone that day but I just couldn't!!!!
She is so sweet and knowledgeable... I actually wanted to offer her a job at my Company but decided not to.. Who would help me if she wasn't working there???
I really hope The agent knows the Gem that he has working there answering the phones..
State Farm truly is ..... Like a Good Nieghbor....... Jasmine Meta is There..
Thank You Jasmine!!!"
We responded:
"Thank you for taking the time to leave such a great review, James. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Ronald Mendez

May 7, 2026

5  out of  5
rating by Ronald Mendez
"I have been working with the office for many years and always received excellent service, especially from Aileen and Jasmine. They are the consummate professionals helping me with my needs, from adding a new vehicle to my auto policy, to helping me and my family with establishing a new policy for home and auto insurance after the passing of my mother. Aileen and Jasmine are my go-to contacts for all my insurance needs and questions. Thank you!"
We responded:
"Wow, thank you for the 5-star review, Ronald! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kimberly Mikeska

May 6, 2026

5  out of  5
rating by Kimberly Mikeska
"I had a great experience working with Jasmine at State Farm. She helped me get an insurance quote for my new vehicle incredibly quickly and made the entire process smooth and stress-free.

I’ve been with State Farm for 26 years, and service like this is exactly why I’ve never considered switching. Jasmine was professional, efficient, and truly a pleasure to work with. Highly recommend!"
We responded:
"Thank you for the amazing review, Kimberly! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Isaac Joskowicz

April 29, 2026

5  out of  5
rating by Isaac Joskowicz
"Prompt and excellent service!"
We responded:
"Isaac, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ken Quach’s Team is just a call or email away!"
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Blackstar Made

April 28, 2026

5  out of  5
rating by Blackstar Made
"I really appreciated Jasmine Mata she helped me greatly on understanding my policy she was a professional and was very patient and kept a positive attitude with me and answered all my concerns I like that!"
We responded:
"Thank you for taking the time to leave such a great review, Blackstar. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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James Le

April 23, 2026

5  out of  5
rating by James Le
"I’m very happy with the service that Mike helped me for all of my life policies , he is very patient and excellent. I am highly recommended"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ken Quach’s Team. "
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Martha Stegemann

April 22, 2026

5  out of  5
rating by Martha Stegemann
"THIS REVIEW IS SPECIFICALLY ADDRESSED TO MR. MICHAEL GERMAN.

I am extremely glad with Mr. Michael German’s support every time I need to get issues resolved. Mike is knowledgable, he has a great experence to professionally help his clients, he is kind and always willing to help. I recommend him as a great professionall agent. Thank you!"
We responded:
"Martha, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ken Quach’s Team here in our Sugar Land office. "
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Dinorah Valdez

April 22, 2026

5  out of  5
rating by Dinorah Valdez
"Jasmine & Ilene
Very nice.
Willing to help
Thank you very much !"
We responded:
"We appreciate your review, Dinorah. We are so happy that you had such a wonderful experience with State Farm Agent Ken Quach’s Team here in Sugar Land ! "
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Carol Ferguson

April 19, 2026

5  out of  5
rating by Carol Ferguson
"I have been a policy holder with State Farm for many years. Mike German gave me answers to questions and superior customer service regarding the renewal of my homeowners’ insurance. Mike was thorough, responsive and patient with me throughout the process. I am a very satisfied customer."
We responded:
"Wow, thank you for the 5-star review, Carol! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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bev butler

April 18, 2026

5  out of  5
rating by bev butler
"I had an issue with my homeowners insurance. Mike took the time to find the best solution to save my policy within 10 minutes, the issue was solved. Hats off to the team!!!
Thank you 🙏😊"
We responded:
"Thank you so much for the 5-stars, bev! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "